0 votes
50 views
in Bug Report by (120 points)
Hello,

I played one time few days ago but I tryed to put the game fullscreen and when I restarted the game it crashed instantly so I tryed to uninstall and reinstall 4 times and I tryed to delete files in appdata before reinstall but that doesn't work. Can someone help me please ?

Crash report :

Version: 109075

Fatal error: [File:C:\Jenkins\workspace\I_BuildVersion-staging\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 251] Result failed at C:\Jenkins\workspace\I_BuildVersion-staging\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:361 with error 8876017C

FactoryGame_Win64_Shipping!FDebug::AssertFailed() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\misc\assertionmacros.cpp:429]

FactoryGame_Win64_Shipping!VerifyD3D11Result() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:251]

FactoryGame_Win64_Shipping!FD3D11Viewport::PresentChecked() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:363]

FactoryGame_Win64_Shipping!FD3D11DynamicRHI::RHIEndDrawingViewport() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:665]

FactoryGame_Win64_Shipping!FRHICommandListExecutor::ExecuteInner_DoExecute() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\rhi\private\rhicommandlist.cpp:325]

FactoryGame_Win64_Shipping!FRHICommandListExecutor::ExecuteInner() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\rhi\private\rhicommandlist.cpp:577]

FactoryGame_Win64_Shipping!FRHICommandList::EndDrawingViewport() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\rhi\private\rhicommandlist.cpp:1513]

FactoryGame_Win64_Shipping!FSlateRHIRenderer::DrawWindow_RenderThread() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:935]

FactoryGame_Win64_Shipping!TGraphTask<TEnqueueUniqueRenderCommandType<`FSlateRHIRenderer::DrawWindows_Private'::`29'::SlateDrawWindowsCommandName,<lambda_9609773cc530bfaa1bbe99d6670154e1> > >::ExecuteTask() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\public\async\taskgraphinterfaces.h:844]

FactoryGame_Win64_Shipping!FNamedTaskThread::ProcessTasksNamedThread() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\async\taskgraph.cpp:678]

FactoryGame_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\async\taskgraph.cpp:575]

FactoryGame_Win64_Shipping!RenderingThreadMain() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:333]

FactoryGame_Win64_Shipping!FRenderingThread::Run() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:467]

FactoryGame_Win64_Shipping!FRunnableThreadWin::Run() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:76]

1 Answer

0 votes
by (1.7k points)
D3d11 errors are often caused by GPU drivers.
Try updating your GPU drivers and see if that fixes the issue.
by (120 points)
I already did it but that didn't change anything.
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