+2 votes
533 views
in Bug Report by (140 points)
So I've seen a few people asking about this issue, but they all describe it differently than what I encounter, so I figured I would give it a go. Before we talk about the issues I'll tell you about my system. I'm currently playing on:

Ryzen 2700X, Stock Cooling, CPU

32GB G.Skill Trident Z, 3200, 4x8 RAM

ASUS Prime x470, Mobo

MSI GeForce 2070 Gaming Z, Not Overclocked, GPU

500 GB Samsung Evo 860, SDD

4 TB Western Digital Black, HDD

EVGA 550 Bronze+, PSU

2 Monitors

With that said I KNOW the components are still good. I have no issues playing anything else, and have never encountered any system issues at all. My system was built late November/Early December of 2018, so it has very little wear and tear, but has been correctly broken in. I clean it out about every 3 months, so the cooling is still in great shape. I've also watched my GPU information while playing the game and seen some interesting things.

With my system set to run as it will I see temps up to 75C on the GPU and 65C on processor, both of which are acceptable temps on my system. Higher than I like, but with that my CPU is at 75% fan speed, and GPU is at around 50% fan speed. Power consumption is at about 350W, factoring in fans and LED and such it CAN'T be more than 400W for the system total, and there's no overclock to eat extra power.

I play with my GPU fan enforced to 75% speed, which is a little noisy, but it's a very robust cooler, so I see temps more like 60C constant while playing. My GPU load totals at 50~55%, and CPU load hits no more than 50% total. This is while playing the game, streaming and recording with x264 encoding, discord, monitoring software, and internet up. Because of this I highly doubt the problems are on my end again. My system should be able to run the game fine.

I decided to test this theory by closing out EVERYTHING that I could, and running the game with only monitoring software open to see if it crashed. It lasted about 1 hour before it crashed in exactly the same way it always did. I checked everything and nothing seemed to be out of the ordinary on my end.

Of note I run the game with most settings on Medium, and Anti-Aliasing on high. I turned off data reporting, and turned network to low. I've read a lot of the complaints online and that is the typical way to fix it all. After I first started having crashed I uninstalled and re-installed the game completely.

So now... My issue. First and most important I have noticed that while on the main menu my GPU is at 95% load. No real reason why, it just is. Seems strange to me, thought you guys may want to know about it. Most games don't push my GPU above 50% on load until I turn them up to high or ultra settings, so a menu shouldn't be pushing my card nearly that hard.

Beyond that... About every 15 minutes in game it just crashes. Completely closes the game, gives me an error report, and asks if I want to re-boot. It's making the game completely unplayable. Now... I really don't expect too much here, but I did pay for the game, so I would like to be able to play it! It's a really fun game, so I'm 100% down to keep playing if this can be fixed!

One other thing... There is a tree with a green power slug on it near the cliffs where the closest coal spawn is. Literally every time you jump on that tree to reach the slug you will glitch into is and be stuck. The ram creatures may be nice and push you out, if they don't the only other escape is to build a conveyor belt perfectly under your feet to carry you out. Not a major thing, but it's super frustrating every time it happens, and if you don't use one of those two methods to get free you have to start over from scratch with a new world. You'll be stuck in the tree forever. I've just gotten in the habit of building a ramp to collect the slug now because I have run into the glitch every time.

The last thing I've noticed is random drops in the video during gameplay. It'll stutter and slow down for about 2 seconds or less, and at that time my GPU will clock down due to low strain. As soon as the game comes back to running right my GPU clocks right back up. I ran youtube while playing to see if this was due to my GPU and again found that everything ran fine but Satisfactory. It's ONLY the game that's stuttering.

Finally... Here's my crash log, I hope it helps you guys fix these issues! It looks like the same log every time, so I have only this one, but I can play more and collect crash logs if you guys want!

Version: 96731

Access violation - code c0000005 (first/second chance not available)

FactoryGame_Win64_Shipping!TOctree<FPrimitiveSceneInfoCompact,FPrimitiveOctreeSemantics>::RemoveElement() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\engine\public\genericoctree.inl:237]

FactoryGame_Win64_Shipping!FPrimitiveSceneInfo::RemoveFromScene() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\renderer\private\primitivesceneinfo.cpp:322]

FactoryGame_Win64_Shipping!FScene::UpdatePrimitiveTransform_RenderThread() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\renderer\private\rendererscene.cpp:904]

FactoryGame_Win64_Shipping!TGraphTask<TEnqueueUniqueRenderCommandType<`FScene::UpdatePrimitiveTransform'::`17'::UpdateTransformCommandName,<lambda_77cc61b40eae2986e4914072e42577a1> > >::ExecuteTask() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\public\async\taskgraphinterfaces.h:844]

FactoryGame_Win64_Shipping!FNamedTaskThread::ProcessTasksNamedThread() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\async\taskgraph.cpp:664]

FactoryGame_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\async\taskgraph.cpp:574]

FactoryGame_Win64_Shipping!RenderingThreadMain() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:333]

FactoryGame_Win64_Shipping!FRenderingThread::Run() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:467]

FactoryGame_Win64_Shipping!FRunnableThreadWin::Run() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:76]
by (1.5k points)
If you ever get stuck in a glitch, like in that tree, you could use "Revive" in the menu. It will kill you dropping your things into a storage container and re-spawn you back at the hub. Also you could just save the game before attempting that and reload it if you get stuck. That's a good find though and you might consider posting it as it's own post so it can get better exposure.

I have occasional crashes, not quite as much as you. But where did you read about the possible fixes as you discussed "I turned off data reporting, and turned network to low. I've read a lot of the complaints online and that is the typical way to fix it all."?

I'm a little confused about something you said. At one point you said the game ran for about an hour before a crash, and then later after you did the fixes and reinstalled the game; it crashes every 15 minutes... Are you saying the problem got worse after that?
by (4.2k points)
High GPU use on the menu might be due to an increase in the number of frames rendered. I have seen this in many games. As a menu screen is easy for the GPU to render, it can render many more frames per second so it just keeps going until it maxes out the GPU. I had close to 900 fps in a menu on some other game once. Either the developer adds a frame rate limit as an option or we spend as little time on the menu as possible so as not to fry the GPU. I don't know if this is the case here though.
by (140 points)
@D1G1T4L3CH0 - That's really good advice about the slug, I'll make a separate post for it too!

My crashes kept getting worse while playing, so I uninstalled and re-installed, and they got better for a bit, now they happen every 15 minutes again. It stops on a fresh install for about an hour, and then gets worse again, and crashes every 15 minutes. Sorry if I wasn't clear about that!

As for the fixes people around the various internet sites I found suggested that it may be crashing due to GPU strain, so I should manage all those settings, but they didn't help at all.


@wintermute - Thanks for the info! I spend as little time on the menu as possible, and I set my fan speed to 70% constant while playing Satisfactory, so it doesn't fry my GPU, but I'm sure the eventual result of such high load over time would fry it anyway.
by (880 points)
One thing that i could be thinking about is that since the game is still in developpement and that the MSI GeForce RTX 2070 is a new card, maybe it has to be with a driver or a "incompatibility" with the game itself... The only thing to check is if your driver are up to date with the GeForce Experience... If everything is fine, then maybe it's a game side problem that will be fix soon (probably) !

Hope this help ! ^_^
At0micA55
Welcome to Satisfactory Q&A, where you can ask questions and receive answers from other members of the community.
In order to keep this site accessible for everybody, please write your post in english :)
August 28th update: We've removed downvotes! One major reason is because we don't want to discourage folks from posting legitimate suggestions / reports / questions with fear of being mass downvoted (which has been happening a LOT). So we now allow you to upvote what you like, or ignore what you don't. Points have also been adjusted to account for this change.
Please use the search function before posting a new question and upvote existing ones to bring more attention to them, It will help us a lot. <3
Remember to mark resolved questions as answered by clicking on the check mark located under the upvotes of each answer.
...